Delivering Omni-channel experiences for Insurance

Thursday, April 26, 2018



Realdolmen, Pratyaya and Microsoft invite you for a session on Delivering Omnichannel Customer Experiences for Insurance.  During this session we will go through the actual challenges that insurance companies have within the age of digital transformation and offer you a way in which you can handle an omnichannel approach within the insurance business world.

What will you learn?

We will demonstrate how you can get clear insights into your customer or intermediate parties. Those insights will be delivered on quantity level such as portfolio evolution, premium – claims ratio, retention ratio’s, business line weight, renewal overview, as well as on quality level items such as product knowledge, training needs, marketing effort, brokerage loyalty, Customer data segmentation etc. Combine all this with a very user-friendly interface and you will get the ideal customer experience. This is made possible through our solution Traviata for Insurance

Practical info - Who should attend - Registration


14:00 Welcome & Registration
14:30 Introduction
Samrat Parasnis, Partner APAC, Realdolmen
14:45 Keynote: Delivering Omnichannel Customer Experiences for Insurance  
Handling an omnichannel approach within the insurance business world for the challenges in the age of digital transformation.
Nico De Clercq, Realdolmen
15:30 Coffee Break
Travi@ta CRM for Insurance, Sales Journey Assistant, Single View Builder

Nico De Clercq, Realdolmen
17:00 Making it all WORK
Making it work by leveraging the Pratyaya and Realdolmen partnership. Combining the local presence, domain expertise of Pratyaya with Realdolmen's solution Traviata.
Aasit Sinha, MD, Pratyaya
17:30 Drinks and refreshments

Practical info:

Date: Thursday, April 26th 
Timing: 14:00 - 18:30
Venue: Microsoft Singapore
Conference Room SINOMB 22CF-15 (24) AV
1 Marina Boulevard - level 22
Singapore 018989 
get directions
Participation is FREE 
Please note that complimentary attendance is subject to approval

Who should attend?

This session is relevant for those who are responsible for the CRM of Insurance companies. Typically, if you are a CIO, IT Director, Head of CRM, CRM Manager, Solution Architect in the CRM domain - this would be of interest to you.